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Physical Address

4th Floor
President Place
Cnr Jan Smuts Ave & Bolton Road
Rosebank, Johannesburg
2196
South Africa

PO Box 2424
Parklands
2121

Contact numbers
EasyPay Everywhere Banking

Contact Centre: 0860 994 162
Block Card: 0860 994 162
Report Fraud: 0860 994 162
Complaints Line: 0860 995 308

EasyPay Insurance

Contact Centre Support: 0800 100 201 (Toll Free)
Email: clientservice@smartlife.co.za 
To submit a claim: Send required documents via email to: claims@smartlife.co.za

EasyPay Loans:

For queries/to apply for a loan dial: 0801 11 18 80
Apply for a loan via USSD: Dial *120*3737#

Operating hours
Contact Centre Hours

Monday to Friday: 07:00-21:00 
Saturday: 08:00-13:00 
We are closed on public holidays and Sundays except for the first Sunday of grant payment week: 08:00-13:00

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