Contact EasyPay Everywhere
Complete the form below and we’ll call you back as soon as possible. Fields marked with * are compulsory.
Want to apply for an EasyPay Loan? Click here
Physical Address
4th Floor
President Place
Cnr Jan Smuts Ave & Bolton Road
Rosebank, Johannesburg
2196
South Africa
PO Box 2424
Parklands
2121
EasyPay Everywhere Banking
Contact Centre: 0860 994 162
For queries, please email us at:
customercare@epe-online.co.za
Block Card: 0860 994 162
Report Fraud: 0860 994 162
Complaints Line: 0860 995 308
Complaints email: complaints@epe-online.co.za
EasyPay Insurance
Contact Centre Support: 0800 100 201 (Toll Free)
Email: clientservice@easypayinsurance.co.za
To submit a claim: Send required documents via email to: claims@easypayinsurance.co.za
Complaints email: complaints@easypayinsurance.co.za
EasyPay Loans:
For queries/to apply for a loan dial: 0801 11 18 80
Apply for a loan via USSD: Dial *120*3737#
Complaints email: complaints@epe-online.co.za
Contact Centre Hours
Monday to Friday: 07:00-21:00
Saturday: 08:00-13:00
We are closed on public holidays and Sundays except for the first Sunday of grant payment week: 08:00-13:00
Have a Complaint?
If you're not happy with the products or service you’ve received from us please let us know about it here.
Lost Your Card? Block It In 3 Easy Steps:
If you’re registered for cellphone banking, you can:
- Block your card via USSD: *120* 3737#
- Select “1” for “My account”
- Select “5” for “Lost card”
- Or Call: 0860 994 162
